The fastest way to reach us is by email. We try to reply within 24 hours on business days.
Common topics
Most messages we get are about:
- problems downloading an installer;
- system requirements and compatibility questions;
- errors during installation or when launching a program;
- requests to add new versions or new programs;
- broken-link reports;
- partnerships and advertising.
Before you write
To help us respond quickly, please include:
- the program name and version (for example, Photoshop 2026);
- your operating system version (Windows 10, Windows 11, etc.);
- a detailed description of the issue or question;
- screenshots of any errors, if available.
We do not provide technical support for Adobe licensing or product activation. For those, please contact Adobe Support directly.
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